Position summary: Operations Logistics Manager is responsible for analyzing and implementing process improvement efficiencies, monitoring, and supporting the warehouse, inventory control, and transportation departments. During disaster response, the Operations Logistics Manager will coordinate all logistics between the Impact/Programs Department and Operations. The Operations Logistics Manager also provides direct support to the Director of Operations.
Second Harvest Food Bank (SHFB) believes that each employee makes a significant contribution to the success of the company; that contribution should not be limited by the work identified assigned tasks, and overall responsibilities. Each employee is expected to offer his/her talents, expertise, and services whenever necessary to ensure the achievement of company goals.
• Assist with maintaining and continually improving process efficiencies for the transportation, warehouse, and inventory control teams to include receiving, storage, replenishment, picking, sorting, and logistics of distribution of food through all SHFB points of distribution ensuring compliance with regulatory bodies including Feeding America, city, state, and federal entities.
• In conjunction with the Director of Operations assists in designing and delivering annual work plans for warehousing, inventory, and transportation operations; including discussions and recommendations around strategic issues, process efficiencies improvements, and execution with excellence.
• When applicable work with other Department Heads to proactively identify issues, opportunities, and solutions pertaining to agency members, food donations, food safety, distribution, and availability.
• Scheduling, planning, and organizing meetings which include taking notes for key meetings and editing and posting meeting notes on common drive within prescribed time.
• Responsible for the execution of projects as assigned.
• Creating, managing, and distributing spreadsheets, reports, and other quality presentations.
• Identifying potential vendors and obtaining quotes as needed.
• Other duties as assigned by Management such as scheduling orders, creating work schedules, and training.
• Respond to daily communications from vendors, donors, agencies, and SHFB leadership and team members.
• Works with available resources to provide excellent service to SHFB vendors, customers, agencies, programs, and donors.
• Complies with all AIB, Feeding America, OSHA, SHFB, and local, state, and federal (including USDA) policies, guidelines, and procedures.
• Maintains a professional, positive, and courteous demeanor.
• Performs other duties as assigned to meet company needs.
Education: Bachelor’s degree or equivalent experience in logistics and/or operations management.
Experience: Minimum 5-8 years experience in management, warehousing, and/or distribution.
Skills and Capabilities
The ideal candidate will possess many of these professional and personal abilities and attributes:
• Advanced-level understanding of business processes within a distribution environment.
• Proven leadership – set priorities, delegate, motivate and develop your people, coach them to become top performers, and communicate objectives and goals. Be available before and after work hours. Demonstrated integrity, problem-solving, decisiveness and relationship building. Accountability with yourself and your employees for task assigned and effectiveness of meeting that task. Ability to take corrective action when needed.
• Proficient in MS Office applications, particularly Word, Excel, and Outlook; ability to learn routing and GPS software, in-house database and reporting systems.
• Communication – effective written and verbal communication as well as an awareness of word choice, tone and body language, inspire others to achieve better results. Positive can-do attitude. Ability to use words and actions to motivate.
• Professional demeanor with the ability to work cooperatively across all levels of the organization.
• Demonstrated excellence in working at all levels of an organization.
• Time Management – manage time and priorities to stay on task, avoid procrastination and complete work on time and maximize productivity and minimize distractions.
• Critical Thinking – To approach problem solving logically, research options, avoid biases and focus on meaningful data to draw the right conclusions—even under pressure.
• Organizational Awareness and Collaboration – ability to work across departments to achieve strategic goals. Fully understanding how your role and your department can assist and drive our success in meeting the strategic goals. Value and celebrate differences, build rapport.
• Ability to become forklift certified.
Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position maybe considered in lieu of education and/or experience at the company’s discretion.
How to Apply:
1. Consult with your supervisor before applying.
2. Submit your updated resume to the HR office for consideration by March 18.
Note: Applying for a position does not automatically qualify an employee. The company reserves the right to simultaneously seek internal and external candidates.
1. Email resume and cover letter (with salary requirements) to firstname.lastname@example.org
2. Type “Operations Logistics Manager” as the only content in the subject line of your email.
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