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If you’re interested in a job opportunity, please email resumes to jobs@no-hunger.org with the job title in the subject line.
Vice President of Operations
Location: New Orleans
Reports To: President & CEO
Supervisory Responsibilities: Yes
FLSA Classification: Exempt
Work Status: Full Time
Position Summary
As a key member of the Executive Leadership Team, the Vice President of Operations provides strategic direction and overall management of Operations, Fleet and Transportation, Food Distribution, Warehouse Systems, and Facilities. This role is responsible for ensuring the effective delivery of both short- and long-term services and programs that advance Second Harvest Food Bank’s mission and vision. The Vice President of Operations ensures compliance with all applicable standards, laws, and regulations, and provides regular operational updates to the CEO. The position collaborates closely with fellow Executive Leaders and the Board of Directors to achieve organizational goals.
Second Harvest Food Bank (SHFB) believes that each employee makes a significant contribution to the success of the company; that contribution should not be limited by the work identified, assigned tasks, and overall responsibilities. Each employee is expected to offer his/her talents, expertise, and services whenever necessary to ensure the achievement of company goals.
Accountabilities
- Recommend, plan and coordinate all on going activities associated with both East and West Regional Operations of Second Harvest Food Bank.
• Recruit, motivate and lead a high-performance team of individuals who support and execute the daily mission of the Company.
• Develops annual goals and objectives for Operations and coordinates those with the Executive leadership team. Works as part of the EL team to develop the short and long term sustainable strategic plans of the company.
• Work collaboratively with EL members to oversee the development and implementation of plans for program/service expansion within the framework of strategic objects and budgets.
• Develops and implements sustainable strategies for Operations.
• Develops annual operating and capital budgets for Operations. Manages resources and assets to achieve all budgetary requirements.
• Instills the principles of project management and establishes a culture of continuous improvement. Identifies and drives change initiatives. Acts as a change agent. Operates in a manner that effectively and efficiently uses the resources available.
• Manages the company’s project portfolio.
• Exhibits strong business acumen by offering advice, guidance and direction on business matters including policies and procedures, new initiatives and problem solving - Review operating results against established goals, both operational and financial. Implements corrective action as required.
• Develops and mentors’ staff so that their full potential is achieved.
• Conducts performance/development reviews for all direct reports. Ensures all members of operations have set goals and are accountable to those goals.
• Serves as the Disaster Incident Commander, overseeing the planning and execution of disaster response operations and management of partner relationships.
Qualifications
- Education: Bachelor’s in Business, Logistics, or related field.
- Experience: 5 – 10 years of progressive operations experience in a multi-facility environment, 5 of which are at a senior level. Experience must include warehousing, transportation, food distribution, inventory control, warehouse management systems and budgeting.
Skills and Capabilities
- The ideal candidate will possess many of these professional and personal abilities and attributes:
• Proven ability to make effective decisions, allocate resources and prioritize operational objectives in a fast paced, growth environment.
• Proven experience in developing and implementing strategic plans.
• Demonstrated experience in driving continuous improvement and organizational change.
• Experience in formal project management. Ability to manage/oversee complex projects including construction, renovation, expansions and new programs.
• Strong financial acumen as well as quantitative, analytical and problem solving skills.
• Establishes a sense of urgency within Operations to complete tasks and assignments on time and within budget.
• Excellent written and verbal communication, interpersonal, negotiation and conflict resolution skills.
• Excellent presentation skills and the ability to present complex information to staff, Executive leadership, major donors/corporations and the Board of Directors.
• Ability to interface effectively with the Board, Executive leadership team, staff, network of agencies, government and civic leaders.
• Working knowledge of MS Office including Excel, Word, Outlook and PowerPoint.
• Must be willing to work a flexible schedule and willing to work nights or weekends if required.
Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be considered in lieu of education and/or experience at the company’s discretion.
Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position operates dually within in an office setting and a warehouse environment (food bank). The office has high lighting levels, is temperature controlled, and has limited potential for hazards; contrast, the warehouse has low to moderate lighting levels, is not temperature controlled, and has high potential for hazards. Travel within the local area is necessary, thus a vehicle is required as is current auto insurance. Some travel for overnight trainings may be required. Occasionally, warehouse duties for repack or salvage may be required as well as the need to respond to issues outside of normal working hours (e.g., special events, disaster response, etc.). Pushing, pulling, lifting, and/or carrying objects may be required. With forklift traffic in the facility and product stacked and stored throughout, this position requires someone who is mobile and who can watch for traffic and normal hazards of a warehouse environment
Donor Database Administrator
Location: New Orleans
Reports To: Development Operations Manager
Supervisory Responsibilities: No
FLSA Classification: Exempt
Work Status: Full Time
Position Summary
The Database Administrator (DBA) plays a vital role in ensuring the integrity, accuracy, and efficiency of donor data systems that support Second Harvest’s fundraising and engagement efforts to fulfill the company’s mission, vision, and strategic goals. This position is responsible for the ongoing administration and optimization of Raiser’s Edge/RE NXT, Luminate Online, and VolunteerHub, with an emphasis on data synchronization, gift processing, reporting, and revenue reconciliation. The DBA ensures that our systems support donor engagement and revenue generation through seamless data integration, rigorous data hygiene practices, and user-focused database management.
Second Harvest Food Bank of Greater New Orleans and Acadiana (GNOA) believes that every employee makes a significant contribution to the success of the company; that contribution should not be limited by assigned tasks and responsibilities. Therefore, each employee is expected to offer his/her talents, expertise, and services whenever necessary to ensure the achievement of company goals.
Accountabilities
Database Management & Data Integrity
-Serve as the primary administrator for Raiser’s Edge/RE NXT, Luminate Online, and VolunteerHub.
-Maintain system data integrity, perform regular audits, and enforce data hygiene protocols, including
NCOA updates and AddressAccelerator, record de-duplication, etc.
-Ensure consistent and accurate constituent records across all platforms.
System Integration & Data Syncing
-Manage daily and recurring data synchronization using ImportOmatic and Omatic Cloud.
-Oversee the flow of online gifts from Luminate Online and Blackbaud Merchant Services to RE NXT.
-Manage gift imports and data transfers from external fundraising platforms (e.g., GiveNOLA Day,
iGiveCatholic, G.A.M.E. Duck Derby).
Gift Entry & Lockbox Management
-Coordinate lockbox gift import processes with Capital One/Deluxe, ensuring timely and accurate
posting of donations to RE NXT.
-Work closely with the Donor Services team to validate batch integrity and troubleshoot discrepancies.
Segmentation & Reporting
-Develop and manage segmentation for direct response campaigns, including digital and email appeals.
-Support Development and Marketing teams with accurate audience selections and custom list
generation.
-Support Volunteer Services team with volunteer list segmentation and volunteer email announcement
management
Security & Access Management
-Administer database user roles, permissions, and access controls in RE NXT and related platforms.
-Conduct regular audits to ensure secure and appropriate access to donor data.
Financial Reconciliation
-Partner with the Finance Department to complete monthly and annual revenue reconciliation, ensuring
alignment between development and finance records.
-Generate financial and fundraising reports as needed for internal and external stakeholders.
Organizational Expectations
-Engages in networking and ongoing professional development activities.
-Complies with all GNOA policies and procedures.
-Maintains professional and courteous conduct.
-Performs other duties as assigned to meet company needs.
Qualifications
- Education: Undergraduate degree preferred. Any advanced degree, specialized training, or certification in the database management or information technology fields is a plus.
- Experience: Minimum 3 years of Raiser’s Edge database administrator experience with a nonprofit organization.
Skills and Capabilities
-Proficiency in Blackbaud Raiser’s Edge/RE NXT required.
-Blackbaud RE NXT Professional Certification a plus.
-Experience with Luminate Online and VolunteerHub strongly preferred.
-Expertise with ImportOmatic and Omatic Cloud integrations required.
-Working knowledge of data hygiene tools and practices (e.g., NCOA, AddressAccelerator).
-Strong analytical, problem-solving, and organizational skills.
-Attention to detail and a commitment to maintaining high data quality standards.
-Ability to communicate technical information to non-technical users.\
-Experience with gift processing, revenue reconciliation, and direct response segmentation.
-Proficient computer skills required, particularly in MS Office.
-Must have reliable transportation and current automobile insurance.
Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be may be considered in lieu of education and/or experience at the company’s discretion.
Work Environment
The physical demands and work environment characteristics described here are representative of those that
must be met by an employee to successfully perform this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
This position operates primarily in an office setting which is situated in a warehouse (food bank). The noise
level is usually moderately quiet. The work area has high lighting levels, is temperature controlled, and has
limited potential for hazards. This position requires sitting at a desk for long periods of time and involves
extensive computer work. Vision abilities include close vision and the ability to adjust focus.
Overtime and/or the necessity to respond to issues during off hours may be required as is working in the
warehouse and at off-site locations for special events, networking, disaster response, etc. With warehouse
and truck traffic in the facility and product stacked and stored throughout, this position requires someone who
is mobile and who can watch for traffic and normal hazards of a warehouse environment. On occasion,
warehouse duties for repack or salvage may be necessary as well as the necessity to respond to issues
outside of normal working hours (e.g., disaster response). The employee may be required to push, pull, lift,
and/or carry objects
Mobile Market Operator
Location: New Orleans
Reports To: Mobile Market Manager
Supervisory Responsibilities: No
Work Status: Full Time
Position Summary
The Mobile Market Operator is based in the New Orleans facility and reports to the Mobile Market Manager. The Mobile Market Operator is responsible for the daily operations of a year-round mobile fresh foods market serving low-income communities located in the Jefferson Parish and the Greater New Orleans area to improve access to fresh fruits and vegetables. The Mobile Market Operator will be responsible for safely transporting products and maintaining order and efficiency at each Mobile Market site.
Accountabilities
Vehicle Operations
- Safely transport products from the New Orleans facility to locations across the Greater New Orleans area by driving a pickup truck hitched with a 32-foot gooseneck trailer.
- Perform duties in accordance with the company’s safety policies and injury prevention guidelines.
- Maintain accurate and complete logs, route sheets, etc.
- Maintain all licenses, certifications, and medical cards as defined by the company, DOT, state, federal, and industry-mandated requirements.
- Perform routine inspection, light maintenance, and cleaning of assigned vehicles and equipment, reporting problems, defects, and repairs to management immediately.
Program Support
- Create a welcoming and inclusive environment for market customers and provide excellent customer service.
- Load and unload inventory and program equipment for mobile market service sites.
- Maintain quality control of products before distribution to the general public.
- Comply with all Food Safety requirements to operate the Mobile Market.
- Manage daily operations of mobile market stops (set-up, safety, signage, etc.)
- Prepare marketing materials such as price lists, flyers, and social media posts, often with the Mobile Market Coordinator.
- Maintain inventory and ensure all supplies/materials are present at each market.
- Place purchase requisition orders for program supplies and market inventory.
- Meet all reporting requirements as instructed by the Mobile Market Manager.
- Operate and troubleshoot mobile market systems including point-of-sale platform and inventory database.
- Assist in maintaining clean, safe, and orderly facilities and grounds.
- Educate consumers and the community about local produce and the market’s place in the local food economy.
Collaboration
- Assist in general warehouse duties when not actively involved in Mobile Market duties.
- Attend community-based functions and company-sponsored meetings as appropriate (e.g., special events, food drives, professional development workshops, staff meetings, etc.)
- Perform other duties as assigned to meet company needs.
- Adhere to Second Harvest’s Mission, Values Statements, and Code of Conduct.
Community Engagement
- Develop and maintain rapport with donors, agencies, and volunteers to foster continued support and professional working relationships.
- Raise awareness of the Mobile Market in communities served through targeted outreach activities and conversations.
Qualifications
- Ability to safely drive a pickup truck hitched to a 32-foot Gooseneck Trailer in the Greater New Orleans area.
- 1-2 years of warehouse experience or equivalent related experience.
- Minimum of two (2) years driving experience, preferably in a food-related environment.
- Possess an up-to-date medical card and current Louisiana driver’s license with a clean driving record.
Skills and Capabilities
-
-
- Ability to communicate with varying stakeholders in multiple modalities (written and verbally.)
- Excellent time management skills and attention to detail.
- Ability to work independently and within team settings.
- Ability to manage competing priorities effectively.
- Ability to adapt to a changing environment.
- Ability to represent the Food Bank in a positive, courteous, professional manner.
- Must be able to work in extreme weather conditions—both heat and cold—and within varying indoor temperatures (e.g., freezers, coolers, and buildings that are not temperature controlled.)
- Capable of safely exerting force and/or lifting or moving up to 50 pounds frequently and heavier items occasionally.
- Proven ability to establish and maintain good relationships with people of various ages, educational, ethnic, and socioeconomic backgrounds.
- Interest in and sensitivity to poverty and hunger issues, nutrition, health equity, community food systems, and community organizing.
- Ability to learn in-house database and reporting systems.
-
Recommended skills:
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- Experience working with local food systems.
- Experience in volunteer management.
- Experience with data management and reporting.
- Proficiency in MS Office applications, particularly Word, Excel, and Outlook.
- Forklift certification, experience operating a forklift, or a willingness to obtain certification.
Allowable Substitutions: Combination of education, experience, and/or training that provides the required knowledge and skills for the position may be may be considered in lieu of education and/or experience at the company’s discretion.
Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Write a brief narrative of the working conditions of this position. Below is an example:
The primary office setting (located in the administrative area of the food bank) has high lighting levels, is temperature controlled, and has limited potential for hazards. This position requires being in the field 70% of the time, driving 10% of the time, and working in an office setting 20% of the time. A vehicle is necessary as is current auto insurance. Some travel for overnight training is required. Occasionally, warehouse duties for repacking or salvage may be required as well as the need to respond to issues outside of normal working hours (e.g., special events, disaster response, etc.). Pushing, pulling, lifting, and/or carrying objects up to 25 pounds may be required. With forklift traffic in the facility and products stacked and stored throughout, this position requires someone who is mobile and who can watch for traffic and normal hazards of a warehouse environment.
Event Coordinator
Location: Second Harvest Food Bank of Greater New Orleans & Acadiana
Reports to: Chief Development Officer
About Us
The mission of Second Harvest is to lead the fight against hunger and build food security in South Louisiana through access, advocacy, education, and disaster response. With more than 500 partners across 23 parishes we work to end food insecurity for more than 400,000 people experiencing it in South Louisiana. Second Harvest is the largest anti-hunger organization in the state, and it recently opened a distribution center in the Bayou Region (Lafourche & Terrebonne parishes as well as Morgan City and Grand Isle), which increases our capacity to address food insecurity in its communities.
From the lively NOLA Duck Derby to our heartfelt Harvest at Home gatherings, we bring people together to raise awareness and generate resources that support our mission.
Position Summary
We are seeking a motivated and detail-oriented Events Coordinator to manage signature fundraising events and donor stewardship gatherings. The ideal candidate will bring creativity, strong organizational skills, and nonprofit experience to ensure events run smoothly and reflect our mission and values.
Key Responsibilities
Events Management
Plan, coordinate, and execute events including the NOLA Duck Derby, Harvest at Home, and other donor cultivation/stewardship events.
- Manage event logistics such as timelines, budgets, vendor relations, permits, and volunteer coordination.
- Collaborate with the development team on sponsorship outreach, donor engagement, and guest communications.
- Ensure events align with fundraising goals and provide meaningful experiences for participants and donors.
- Maintain accurate records of event participation, outcomes, and donor interactions in the Raisers Edge NXT CRM system.
- Support post-event follow-up including thank-you communications, reporting, and evaluation.
Communications
- Support communications related to fundraising and donor stewardship events, including outreach emails, signage, and printed materials and event follow-up communications.
- Design visually compelling graphics for invitations, social media, and other media needs.
- Capture and organize photos and videos for marketing and fundraising use.
Qualifications
- 2–3 years of experience in a nonprofit environment, preferably in event planning, fundraising, or donor relations.
- Strong organizational and project management skills with the ability to handle multiple priorities.
- Excellent communication and interpersonal skills, with experience engaging diverse stakeholders including donors, sponsors, and volunteers.
- Creative problem-solver with a high attention to detail.
- Proficiency with event management tools, CRM databases, and Microsoft Office/Google Workspace.
- Ability to work some evenings and weekends as required for events.
Benefits
- Competitive nonprofit salary commensurate with experience.
- Health and wellness benefits (medical, dental, vision, etc.).
- Paid vacation, holidays, and sick leave.
- Opportunities for professional development and growth.
- A collaborative and mission-driven team environment.